Case Studies
Case Study: Home Health Scheduling and Capacity
A multi-location home health organization serving 26 counties with a census of 1,500 patients faced challenges in scheduling efficiency and staff productivity. By implementing standardized communication tools, automated scheduling processes, and streamlined workflows, they achieved a 10% increase in overall productivity, reduced documentation time, and improved geographical optimization of staff assignments. These enhancements led to decreased admission processing times and significantly reduced missed date-specific treatments.
Case Study: Clinical Documentation Optimization
A multi-state home health organization with a census of 1,700 patients faced challenges in documentation efficiency and clinician satisfaction. To address these issues, they implemented Epic SmartLists for common documentation elements, consolidated multiple interventions into simplified care plan selections, and created adaptive forms displaying only relevant fields based on patient conditions. These initiatives significantly decreased documentation time, increased bedside charting capabilities, improved staff satisfaction, and enhanced documentation accuracy and consistency. The success of these changes was validated through a deficiency-free Joint Commission survey.
Case Study: OASIS and Admission Process Optimization
A home health organization operating across multiple states with a census of 1,700 patients identified inefficiencies in their OASIS and admission processes. To address these challenges, they implemented a streamlined admission process, standardized OASIS documentation, and provided targeted clinician training. These initiatives led to a 15% reduction in admission processing time, improved data accuracy, and enhanced clinician satisfaction.
