Summary:
A health system’s home health division, managing 3,000 annual admissions, successfully transformed their admission and OASIS documentation process through strategic integration of assessment components. Initially facing challenges with time-consuming workflows as staff alternated between admission documentation and OASIS completion, along with lengthy quality review processes, the organization implemented a comprehensive solution that combined OASIS elements with the admission assessment. This integration significantly improved point-of-care accuracy and streamlined the documentation process. This resulted in decreased admission documentation time, reduced quality team corrections, and notably improved satisfaction among both clinical staff and the quality team.
Client Overview:
A health system’s home health division managing 3,000 annual admissions faced significant challenges with admission efficiency, OASIS completion, and quality review processes that impacted both staff workflow and documentation accuracy.
Challenges Addressed:
Process Inefficiency: Staff experienced considerable time delays switching between admission documentation and OASIS completion. Quality review processes were lengthy, requiring multiple corrections and leading to decreased satisfaction among both clinical staff and the quality team.
Solution Implemented:
Developed an integrated assessment approach that combined OASIS elements with physical and admission assessment items. This streamlined solution focused on increasing point-of-care accuracy while reducing documentation redundancy and review time.
Approach Taken:
Documentation Integration:
- Combined OASIS elements with physical assessment documentation
- Streamlined quality review processes
- Reduced documentation redundancy
Results Achieved:
- Decreased overall admission documentation time
- Improved staff and quality team satisfaction
- Reduced post-admission documentation effort and corrections
- Streamlined workflows between clinical staff and quality team
Testimonial:
Optimizing Epic to place OASIS questions within the relative system assessment increased staff satisfaction. Field staff was able to answer the OASIS more accurately as they completed their assessment and then answered the related OASIS questions. Quality review staff was able to see the supporting documentation for the OASIS questions. This process saved time in both clinician field documentation and quality review.
-Ashley Montgomery PT. Chair Epic Optimization Committee
